Warranty Claims

Alberta Vinyl Windows & Door Products are designed to create lasting value for your home and offer some of the most comprehensive warranties in the industry. Your satisfaction is important to us and as such we provide several options for obtaining after sales service and warranty work. Once you have evaluated your warranty service needs, please choose from the following options below:

To obtain after sales service you may return to the point of purchase and ask the retailer to open a warranty claim on your behalf. To download a copy of your warranty, please visit our warranty page for downloads .

Warranty, Service, or Parts Request

Complete the form to begin the process of submitting a warranty service request to Alberta Vinyl Windows & Doors Ltd. After completing the form, you will be contacted by a customer service representative within 2 business days.

Before you begin, please ensure you have the following information available:

•  Order Number
•  Dealer or Builder’s Name
• Purchase Receipt

If you do not have an order number, please contact your dealer for it before proceeding.

Please fill out this form as completely and accurately as possible. Fields marked (*) are required.

  • Warranty Holder Details

    This information should be for the designated warranty holder only.
  • Address Where Service Is Needed

  • Request Details

  • Please describe in detail the issue you are having or the part you are requesting. Include any product information you may have (i.e. order number, PO number, SKU or WIN).
  • Please attach any photos or documents (i.e. purchase information) that may help us to assist you. Accepted File Types: JPG, GIF, PNG, PDF
    Drop files here or
    Accepted file types: jpg, gif, png, pdf, Max. file size: 60 MB, Max. files: 4.


    Alternatively, call us at 403‑279‑8777